Payment options
What is V-TEX payment policy?
The following payment methods, which are offered at V-TEX checkout, are allowed:
▲Credit card or debit card processed through the seller's Internet merchant account
The following payment methods, which are offered at V-TEX checkout, are allowed:
▲Credit card or debit card processed through the seller's Internet merchant account
Please email us at sales@vtex.com.tw if you have any question about your order.
with the email address and the shipping address you used to place the order. We would help you out!
Exchange of size and style is available but both way international shipping cost would be at customers’ expense. You could choose the way you prefer to send back the shoes to us and we need to charge 25 USD per pair from you for shipping back the new one to you.
The address is as follow;
VISION INTERNATIONL LTD
9F., No.303, Zhongming S. Rd.
West Dist., Taichung City 40358
Taiwan
PHONE : +886 4 2301 5737
VAT/Tax ID :53967493
You are welcome to do money transfer to our USD bank account.
BANK INFORMATION:
ACCOUNT WITH BANK : Mega International Commercial Bank Co., Ltd. Nan Tou Branch
ADDRESS: No.45, Wen Chang St, Nan Tou City (540), Taiwan, R.O.C.
SWIFT CODE:ICBCTWTP064
BENEFICIARY: VISION INTERNATIONAL LIMITED
ACCOUNT NO. : 06458001017
*Note :
(1) Please keep the shoes and the shoe box clean and complete for exchange.(Please place a clean cloth/ cardboard on the floor before you try on your V-TEX shoes to keep the sole clean in case an exchange or refund is needed.)
(2) Due to the production time, you might need to wait for more time to get another size and style.
(3) Insole and socks are personal items and refund/exchange are not allowed.
Refund is available but the shoes and the shoe box have to remain clean and complete as we mentioned above. After we receive the shoes and check with them, we would help to arrange your refund as soon as possible.
*Please note that the shipping fee of sending back the shoes would be at customer’s expense and the shipping cost won’t be included in the refund.
How do I return the shoes that are defective?
If you believe you've received an incorrect or defective products, we'd like to make it right for you. Please send us the email with photographic evidence at sales@vtex.com.tw
【一般會員】
註冊即可加入會員。
一般會員福利:
.註冊會員即享有100元現金積點 ( 每會員限領一次 ),有效期限30天
【白金會員】
於一年內累積消費滿7,000元,即可升級為白金會員,此會員資格永久有效。
白金會員福利:
.註冊會員即享有100元現金積點 ( 每會員限領一次 ),有效期限30天
.每年九月享有一次75折優惠碼,有效期限30天
【鑽石會員】
於一年內累積消費滿15,000元,即可升級為鑽石會員,此會員資格永久有效。
鑽石會員福利:
.註冊會員即享有100元現金積點 ( 每會員限領一次 ),有效期限30天
.每年九月享有一次5折優惠碼,有效期限30天
*於2021/01/31之前的消費累積金額,我們已用人工方式進行會員升等。
如您有任何會員相關問題,煩請FB私訊小編 http://m.me/VTEXwaterproof
註冊會員即享有100元現金積點 ( 每會員限領一次 ),有效期限30天
1點 即可折抵1元
單筆訂單滿1000元,即可使用現金積點進行折抵,最高可折抵50%
現金積點一經使用,恕不退還
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問題與建議
若您有任何問題,歡迎隨時來信sales@vtex.com.tw TEL:(04)2565 3107