Q：Are V-TEX shoes only for women?
A；No, V-TEX knit waterproof shoes are unisex, and we also provide child's shoes.
Q：Does V-TEX have a brick-and-mortar?
A：For now, we mainly sell our products on-line. Our try-on location:
Taipei Ningxia Branch- 2F., No.22-2, Ningxia Rd., Datong Dist., Taipei City
TEL：02-25506279 Vivi Lin
Taichung Zhongming Branch- 9F., No.303, Zhongming S. Rd., West Dist., Taichung City
TEL：04-23019329 Cliff Chang
高雄正百運動用品廣場(旗艦店) - 高雄縣鳳山市中山路55-1號 TEL : (07) 743-3189
Q : If I got my shoes and the size didn’t fit me, can I exchange?
A :Yes, please read our after-sales support page, 售後服務說明.
Q : What's the difference between waterproof and water-repellent?
A :Many water resistant shoes on the market claim they are
“daily water resistance”, but they are not truly waterproof.
In order to distinguish from stereotype, V-TEX possesses the
real 100% waterproof technology.
A : Generally speaking, Then water may seep through the damaged area.
A :When you take off V-TEX IF the V-TEX shoes, especially the uppers were submerged in water, after using,
Q : How to clean my V-TEX?
A : Please order the following 4 steps.
1) Soak in water. You can use water based soap or non-solvent type detergent.
2) Wipe knit surface gently with damp cloth or soft sponge.
3) Let soap bubbles stay on the surface few seconds.
4) Rinse them with water.
DO NOT use a brush to scrub knit upper.
Shoes brushes can be used to clean the outsole.
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